Refund & Exchange Policy

Refund & Exchange policy

We want our customers to be 100% satisfied and confident when they purchase our products. That is why are products are 100% guaranteed. Our business is family run and overseen by the Owner Bill Goglia and daughter Marisa daily....... everyday.
We want the recipients of our gifts and products to enjoy them and be happy when they are received. We strive to make you happy and will be glad to either refund, replace with another product or exchange item received. We want you to enjoy our products and come back to see us again.

 

We accept refunds, replacements and exchanges.

Returns
Every item we sell comes with complete satisfaction.To receive a refund or replacement the product must be shipped back within 7 days of receipt If 7 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or exchange. Please e-mail us at info@wearenutsandmore.com to process your refund or replacement.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items: Gift cards, Gift Certificates.

To complete your return, we require a receipt or proof of purchase.  

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. To return your product, you should mail your product to: We are Nuts and More 546 Mitchell Street, Orange, New Jersey, US, 07050

Exchanges Or Replace with a different product:
We replace items if they are defective or damaged. We want you to be 100% satisfied. If you need to exchange it for the same item, send us an email at info@wearenutsandmore.com and send your item to: We are Nuts and More 546 Mitchell Street, Orange, New Jersey, US, 07050.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
info@wearenutsandmore.com.

Gifts
If the item was a gift when purchased and shipped directly to you or a recipient, you’ll receive a refund for the value of your return. Once the returned item is received,a refund will be processed.To return your product, you should mail your product to: We are Nuts and More 546 Mitchell Street, Orange, New Jersey, US, 07050

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.